Our commitment
AlgoDelta Solutions ("AlgoDelta") is strongly committed to protecting the privacy of its customers and has taken all necessary and reasonable measures to protect the confidentiality of the customer information and its transmission through the world wide web, and it shall not be held liable for disclosure of the confidential information when in accordance with this Privacy Commitment or in terms of the agreements, if any, with the Customers.
AlgoDelta endeavours to safeguard and ensure the security of the information provided by the Customer.
What we collect
- Account information: name, email, mobile number and billing details you give us.
- Broker connection data: broker client IDs, API keys, tokens and other credentials you provide so the platform can place orders you configure.
- Trading data: orders, positions, trades and margin read from connected accounts to run copy trading, bridges, the Order Manager and dashboards.
- Usage data: aggregate statistics on how the website and platform are used (see Aggregate Information below).
How we protect broker data
Broker credentials, API keys and session tokens are stored in encrypted form and used only to perform the actions you configure on the platform. Access is restricted on a need-to-know basis. AlgoDelta does not use your broker connection to withdraw funds or transfer securities.
Your responsibilities
The Customer would be required to cooperate with AlgoDelta in order to ensure the security of the information, and it is recommended that the Customers necessarily choose their passwords carefully such that no unauthorised access is made by a third party. To make the password complex and difficult for others to guess, the Customers should use a combination of alphabets, numbers and special characters (like !, @, #, $, etc.). Customers should undertake not to disclose their password to anyone or keep any written or other record of the password such that a third party could access it.
When information is disclosed
AlgoDelta undertakes not to disclose the information provided by the Customers to any person unless such action is necessary to: conform to legal requirements or comply with legal process; protect and defend AlgoDelta's or its Affiliates' rights, interests or property; enforce the terms and conditions of the products or services; or act to protect the interests of AlgoDelta, its Affiliates, or its members, constituents or of other persons.
The Customers shall not disclose to any other person, in any manner whatsoever, any information relating to AlgoDelta or its Affiliates of a confidential nature obtained in the course of availing the services through the website. Failure to comply with this obligation shall be deemed a serious breach of the terms herein and shall entitle AlgoDelta or its Affiliates to terminate the services, without prejudice to any damages, to which the customer may be entitled otherwise.
AlgoDelta will limit the collection and use of customer information only on a need-to-know basis to deliver better service to the customers. AlgoDelta may use and share the information provided by the Customers with its Affiliates and third parties for providing services and any service-related activities such as collecting subscription fees for such services, and notifying or contacting the Customers regarding any problem with, or the expiration of, such services. In this regard, it may be necessary to disclose the customer information to one or more agents and contractors of AlgoDelta and their sub-contractors, but such agents, contractors, and sub-contractors will be required to agree to use the information obtained from AlgoDelta only for these purposes.
The Customer authorises AlgoDelta to exchange, share, part with all information related to the details and transaction history of the Customers to its Affiliates, banks, financial institutions, credit bureaus, agencies or participation in any telecommunication or electronic clearing network as may be required by law, customary practice, credit reporting, statistical analysis, and credit scoring, verification or risk management and shall not hold AlgoDelta liable for use or disclosure of this information.
Acceptance
BY REGISTERING FOR OR USING THE SITE OWNED, RUN OR HOSTED BY ALGODELTA, YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY STATEMENT. IF YOU DO NOT AGREE TO THIS PRIVACY STATEMENT, YOU CANNOT USE THE SITE. We reserve the right to modify this Statement at any time by posting a notice on the Site's home page. (If we consider it appropriate, we may also provide additional notice of significant changes.) Your use of the Site after the date of the last modification indicates to us that you agree to the changes.
Email communications
You may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service. As part of the Services, you may occasionally receive email and other communications from us, such as communications relating to your Account or new features or promotional activities related to AlgoDelta.
Aggregate information
We collect statistical information about how both unregistered and registered users, collectively, use the Services ("Aggregate Information"). Some of this information is derived from Personal Information. This statistical information is not Personal Information and cannot be tied back to you, your Account, or your web browser. The website uses Google Analytics and the Meta pixel for this purpose.
Information disclosed for our protection and the protection of others
We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms of Service, including investigation of potential violations thereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organisations for fraud protection and spam/malware prevention.
Data deletion
To request deletion of your account data, email contact@algodelta.com with the subject "Data Deletion Request" from your registered email address. Some records may be retained where the law requires.
Contact
Questions or grievances: contact@algodelta.com · +91 95376 74727 · A-513, RK Iconic, Shital Park, Rajkot, Gujarat 360006, India.
